Front Desk Associate

Natick, MA

Part Time

Natick PG

Entry Level

Are you looking for an exciting job that keeps you connected with children and their families? Join Planet Gymnastics as a Front Desk Associate! Welcome our customers and their children with excitement into our gym and assist families with current enrollments and new registrations. This role is for candidates with a passion for relationship building with all ages and strong communication skills.

Planet Gymnastics provides PAID training. We proudly invest in our team members and provide professional development opportunities from the start! Come work with a team that values individual contributions to our culture and provides opportunities for team building.

A Front Desk Associate’s Workday:

Enroll students in lessons, collect payments and manage administrative responsibilities.
Complete curriculum training to become knowledgeable on the product and provide exceptional experiences for children and families.
Use creative thinking skills to identify and resolve challenges with customers.
Attend paid training and development opportunities.
Work a set schedule with a variety of shifts including evenings and weekends.
Want more out of your workday? Extra hours are available and preference is given to customer service staff who are cross-trained as a gymnastics instructor!
Replace the gym with work! Standing for periods of time, moving around our facility, and lifting merchandise are all expected parts of the job.
Must be 17 years of age or older.

Get Paid while Having Fun!

Starting Teaching Rate: $17-19 per hour
Full Pay Range: $17-23 per hour

Employee Perks:

Tuition reimbursement program for students
Referral bonus program
Raise opportunities for top performers
Increases for various certifications
Free employee wellness program

Employee Benefits:

Voluntary Aflac supplemental insurance plans at discounted rates
Discounted pet insurance
Discounts on products and services through LifeMart
Voluntary 401(k)
Paid sick leave under Massachusetts state’s paid sick leave law
Health, dental, vision and basic life and AD&D insurance are available to employees who regularly work full time (32+ hours per week)

What YOU will gain:

Valuable Experience - Teach children in an educational environment and sharpen communication skills by providing progress updates for parents.
Active Work Environment - Say goodbye to sitting at a desk all day and stay active throughout your workday by engaging with our customers!
Mentorship - Receive hands-on training alongside our mentors every step of the way. We also provide frequent opportunities to become a certified mentor and trainer!
Community Outreach Opportunities - We go beyond teaching gymnastics skills. Hosting school supply drives for children in need and raising funds for scholarships are some ways we participate in uplifting our communities through impactful initiatives.
Customer Service Skills - Selling gymnastics lessons, gaining curriculum knowledge and problem solving.

Submit your application by uploading a resume and completing the application questionnaire on or before the application deadline of 2/28/25.

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What days, if any, are you available to work consistently on weekday mornings between 9:00 am and 1:00 pm?* MondayTuesdayWednesdayThursdayFridayI am not available to work consistently on weekday mornings.

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The minimum age required for this position is 17 years of age. Do you meet our age requirement?*

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By submitting my application, I acknowledge the physical requirements of the job will include standing for periods of time and lifting up to 40 pounds. Additionally, I understand that the swim school requires a consistent schedule, and my availability reflects such scheduling practices.*

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Front Desk Associate

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